Co-Founder and CEO
 at 
YouCanBook.Me
   

What do you wish you had known 10 years ago?

Literally that it's going to take 10 years to build a truly successful business! When we started we thought we were ‘in it’ for 2-3 years and then would be able to retire by the pool. Overnight success is a myth.

What personal habit or behavior helped you accelerate your personal growth?

Reflecting on my mistakes or missteps - talking about them, reading and learning new strategies. If you are prepared to accept you are fallible, and model change, you will have a more resilient team when things get tough.

What motivated you to become an entrepreneur?

To turn a successful product into a successful business and company. Everything flowed from customers using and loving our product. We want to achieve financial freedom by building our own business.

What should leaders understand about their own role and responsibility?

Leadership is about showing the way for others to thrive - taking responsibility and accountability when things are going wrong, giving the team the credit when everything goes well.
If you bring ‘ego’ into leadership and make it about you, then you are building a cult, not a business.

What's a skill that we should pay more attention to in the workplace?

Decision making. It’s often mistaken for ‘opinions’ or ‘feedback’ or ‘collaboration’ but try to encourage your team to make good decisions (i.e. not just a mishmash of compromises).

What do you do to maintain balance in your life?

I am pretty ruthless about notifications on all my devices turned off - which means I am responding in ‘real time’ when I’m looking or checking, but I wont be interrupted if I focussed on something else. I think you have to be a good compartmentalizer generally - good boundaries!

What books do you recommend the most?

"Radical Candor", "Turn the Ship Around," and "Traction."

What’s an important belief / a guiding principle that informs the way you build and run your business?

Define your values (‘culture deck’) and reinforce it often - create rituals and statements that sum up your values and remind everyone why they are important. If people understand and trust how / why you run your business they are going to stay motivated.

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Here’s More, From Other Founders Around the World

What's a skill that we should pay more attention to in the workplace?

We have to put way more effort into really listening to the people in our teams, talking about impediments, needs & ideas. We won't be able to create growth if we continue to act like leaders from the 90s.

  
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What should leaders understand about their own role and responsibility?

You serve the team, not the other way round.

  
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What personal habit or behavior helped you accelerate your personal growth?

Adopting a 'growth mindset' sounds fancy and fun, but it is very uncomfortable. It requires a great deal of self-reflection, the ability to admit where you have gone wrong and to find new ways to become the best leader you can be. Getting into the habit of these behaviors sucks at first, but it pays off every time.

  
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What personal habit or behavior helped you accelerate your personal growth?

I once received a quirky compliment from an Investor: “Achim, you are not afraid to ask questions that make you look stupid." I lean into that a lot now because many things that people take for granted don’t have a reason to be the way they are.

  
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