What do you wish you had known 10 years ago?
I wish I had felt more comfortable in using my voice externally. I was terrified of my imperfections. I was awkward, and I didn’t want that on display. Once I understood, about two years ago, that my voice could impact those around me positively, I finally got the courage to speak.
What do you wish you had known 10 years ago?
Literally that it's going to take 10 years to build a truly successful business! When we started we thought we were ‘in it’ for 2-3 years and then would be able to retire by the pool. Overnight success is a myth.
What was a pivotal moment where your business made a big leap forward?
When the Kirby team turned into shareholders in our new company. The feeling of owning the company together as a team had a big, positive impact on me.
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What's a question you like asking — yourself or others?
I like asking, "What can I learn from this experience?" This question helps me reflect on challenges and successes, fostering continuous improvement and a mindset of growth and learning.
What’s an important guiding principle that informs the way you build and run your business?
“Lead by ideas, not by hierarchy.” The “position” of a person has nothing to do with the ability to contribute great ideas to improve the company. You should always strive for a company culture where everybody can talk to everybody.
What shift in perspective has allowed you to see things differently?
Understanding that you cannot control the decisions other people make, you can only influence and inform them. Not every deal or decision will go your way and this mindset helps avoid self-loathing, anger, and depression.